About Us

Coordination Division

Coordination Division

The Coordination Division is responsible for ensuring effective intra-Ministry coordination and facilitating smooth inter-divisional functioning. It handles Public Grievances (PGs), publication of the Ministry’s Annual Report, processing of VIP References & PMO References.
 
The Division also undertakes processing and monitoring of pending court cases across Divisions through LIMBS portal, maintenance of the Record Retention Schedule. It also facilitates the compilation and submission of reports relating to Scheduled Castes (SCs), Scheduled Tribes (STs), and Persons with Disabilities.
 
Further, the Division processes miscellaneous Cabinet Notes and Expenditure Finance Committee (EFC) proposals received from other Ministries. It coordinates the Swachhata Action Plan and Inter-Ministerial Committees (IMCs), compiles monthly achievements of the Ministry, and ensures the upkeep & regular updation of the Ministry’s website. The Division additionally handles upkeep of the Library and implementation of the e-Office system across the Ministry with emphasis on efficiency, transparency, and e-Governance.
 
The Division also handles miscellaneous functions, including publication of the Pink Book on allocation of work among Divisions; publication of the Green Book on levels of disposal and channels of submission; preparation of material for national-level addresses (Address of the Hon’ble President of India to Parliament, and Prime Minister’s Independence Day Speech and Budget Speech of the Hon’ble Finance Minister); preparation and monitoring of the Annual Action Plan; receipt, distribution, and custody of dak including classified dak and top secret files; Monthly Summary for Cabinet and Monthly DO letter to Cabinet Secretary, matters relating to the India Code Portal; and compilation of inputs of MHA iro issues likely to be raised for Parliamentary sessions.

Public Grievances

  • Coordination work relating to Public Grievances in respect of MHA. The Public Grievances received in hard copy and also through Centralised Public Grievance Redress and Monitoring System (CPGRAMS) are sent to the concerned Division in the MHA who attend to all grievances. The Director (Coord-II) and Joint Secretary(Coordination) have been designated as Nodal Officer and Appellate Authority respectively for Public Grievances.
  • A public Grievance Officer is also required to be nominated by each Division to monitor the progress of the redressal of Public Grievances relating to the respective Division.
  • Centralized Public Grievance Redress and Monitoring System (CPGRAMS) is an online web-enabled system and is the platform based on web technology which primarily aims to enable submission of grievances by the aggrieved citizens from anywhere and anytime (24x7) basis to Ministries/ Departments/ Organisations who scrutinize and take action for speedy and favorable redress of these grievances. Tracking grievances is also facilitated on this portal through the system generated unique registration number. However, the following issues are not taken up for redress:
    • Sub-judice cases or any matter concerning judgments given by any court
    • Personal and family disputes
    • RTI matters
    • Anything that impacts upon the territorial integrity of the country or friendly relations with other countries
    • Suggestions

  • Contact details of Nodal Officer for public grievances is as under

    Shri Arindam Kumar Mitra

    Deputy Secretary (Coord-II)

    8th Floor, NDCC-II Building, Jai Singh Road, New Delhi-110001

    011-23438061

    dircoord-mha[@]nic[dot]in

    Shri Arindam Kumar Mitra

    Deputy Secretary(Coord-II)

    5th Floor inside Media Wing, NDCC-II Building, Jai Singh Road, New Delhi-110001

    23438061

    dircoord-mha[@]nic[dot]in

  • Contact details of Nodal Authority for filing appeal is as under

    Shri Arvind Khare

    Joint Secretary(Coordination)

    Room No. 34089, 4th Floor, Kartavya Bhavan 3, New Delhi- 110001

    011-24010033/34

    jscpg-mha[@]mha[dot]gov[dot]in

  • For lodging Grievances centrally, Please click : http://www.pgportal.gov.in

Library

The Library housed in MHA have about 1,10,000 books relating to different disciplines such as Philosophy, Law, Public Administration, Terrorism, Naxalite Management, Center State Relations, Border Management, Disaster Management, Internal Security, Police and Police Modernization, Literature, Fiction, Geography, History etc. that are relevant to the Ministry of Home Affairs. The Library houses Census of India publications since 1931, some selected parts of Gazette of India Publications, Law Journals like All India Reporter, Supreme Court Reports, Lok Sabha & Rajya Sabha Debates, Annual Reports of the Ministry of Home Affairs since mid 50's. Some of the other important journals are Supreme Court Cases, Service Law Reporter, Criminal Law Journal, All India Service Law Journal etc. As a part of Reference Collection, the library has Dictionaries, Encyclopedias, AIR Manuals, Encyclopedia of Central Acts and Rules, important Reports of the Commissions appointed by the Ministry of Home Affairs.

Annual Reports

Title
Publish Date
Type/Size
Title:
Annual Report
13.08.2025
Type/Size:
Ministry of Home AffairsVISIT

Guidelines

Guidelines
Title
Publish Date
Type/Size
Title:
Accessible India Campaign.
Date:
Type/Size:
PDF file that opens in new window. To know how to open PDF file refer Help section located at bottom of the site.
11.65 MB
VIEW
Title:
Policy & guidelines for declaration of National/International days
Date:
Type/Size:
PDF file that opens in new window. To know how to open PDF file refer Help section located at bottom of the site.
3.37 MB
VIEW
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